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DATA PRIVACY AND PROTECTION POLICY

Teesas Education Limited is a Nigeria-based Education Technology Company that provides a platform where educators and learners engage seamlessly and efficiently, with the aim of facilitating a fun and effective learning experience via the deployment of technology and infused with indigenous adaptations.

This Privacy Policy (“Privacy Policy/Policy”) discloses the privacy practices for Teesas (“Teesas”, “we”, “us” or “our”) with regard to your (“You/you” or “Your/your”) use of the online platform www.teesas.com (“Website”) and mobile apps, including how we collect, store, process, use, share and secure the information we receive about you and your rights, obligations, use, access and correction in relation to your personal data.

By making use of our website and apps, you agree to the terms and conditions of this Privacy Policy.
By using our mobile and web platforms, you indicate that you understand, agree and grant full consent to this Privacy Policy.

 

INFORMATION WE COLLECT

When you visit the site, we collect, store and process useful information that helps us to improve the usability of the website by making it secure, improving response performance and enhancing the overall efficiency of the site. This includes using a technology known as Cookies that contains technical data about how you interact with our services. As a visitor, you can conditionally access certain publicly available information on our website without providing any personally identifying information.

Your personal data is collected when you engage with any of our services in order to help us curate content and offer tailored experiences and services that are relevant to what we can provide to you. Your personal data is any information that can in any way identify you as a user on our website.

 

Ways in which we collect your personal data include:

  • When you enter your email or phone number on our registration page.

  • When you enter your email or phone number on our login page.

  • When you contact our customer care through any of the means we’ve provided on our website.

  • When you participate in activities on our website.

  • When you share personally identifying information on our website.

 

Reasons we collect your personal data include (in no particular order):

  • For legal purposes and obligations.

  • For regulatory purposes and obligations.

  • To improve our services and offerings to you.

  • To provide customized service experience to you.

  • To personally identify you.

  • To prevent impersonation of your identity on our platform.

  • To protect your rights.

  • To protect your interests.

  • To protect our commercial interests.

  • For third-party services including but not limited to payment services, advertisement services and authentication services.

  • To generally serve you better.

 

Data we collect includes:

  • Names

  • Email address

  • Display picture

  • Mailing address

  • Phone number

  • IP address

  • Geographic location

  • Date of birth

  • Debit card number

  • Credit card number

  • Billing address

  • Username

  • Password

  • Reviews

  • Ratings

  • Syllabus

  • Course preferences

  • Preferred account settings

  • Service provided information

  • Surveys data

  • Marketing promotions

  • Classes

  • Study materials

  • Courses

  • Search queries and URL parameters

  • Customer service info (title, description, category, date, screenshots, call recordings)

  • Device ID

  • Referrers

  • Browser and standard web server log information

  • Information collected via the use of cookies, web beacons, etc.

Information that is collected from you is used to provide and customize the services you have requested and to exercise or comply with legal rights, obligations, or for normal business purposes of the kind set out in this Policy.

Your personal information is used to enhance our services by improving its security, performance and personalized customizations for you. We may contact you about your account and our services, in-person or online, in order to:

  • Provide you with customer service

  • Provide personalized marketing

  • Detect, prevent, mitigate and investigate fraudulent or illegal activities

We further use your personal information to:

  • Determine your general geographic location

  • Provide localized courses and classes

  • Provide you with customized and personalized study material and recommendations

  • Determine your Internet service provider

  • Quickly and efficiently respond to inquiries and requests

  • Enforce our terms (e.g., determining free trial eligibility)

  • Communicate with you concerning our service (via email, push notifications, text messaging, and online messaging channels)

  • Send you details about new features and content, special offers, promotional announcements, surveys, and operational requests (e.g., password reset)

 

THIRD PARTY DATA

We also collect information about you from third parties. This includes:

  • Payment information such as time of payment, amount per payment and credit/debit card last four digits. (We do not store any card information other than the last 4 digits on our servers.)

  • Authentication information such as email.

Our third-party service providers remain responsible for the quality of their services and do not share our proprietary data. They may, where necessary, maintain their brand identity and require our users to identify themselves on their platform through our website. We’ve chosen our third-party service providers based on their domain experience and service quality. The data they share with us helps update your related records on our platform to serve you better.

We will share your data with our third-party service providers where necessary, especially for legal or security reasons.

Note: When you click on links (including advertising banners) that lead to third-party websites, you are subject to their privacy policies. We do not control such sites and are not responsible for their content, privacy practices, or how they use your data. Any information you submit directly to them is governed by their privacy policies.

 

COOKIES

When you visit our website, we collect:

  • Your browser type

  • Your IP address

We also store information using cookies. A cookie is a piece of data stored on your computer tied to your usage behavior. Cookies can be stored temporarily or permanently and can be cleared by you. You can disable cookies in your browser, but some features may be unavailable without them (e.g., customized delivery of content).

 

SURVEYS AND FEEDBACK

We may collect information via:

  • In-person or online interviews

  • Questionnaires

  • Surveys

  • Other feedback methods

We keep these records for future analysis and service improvement. Unless otherwise stated, your identity remains anonymous. This information helps:

  • Enhance security and personalization

  • Analyze service effectiveness

  • Provide better support and marketing

  • Prevent fraud and illegal activities

 

SECURITY AND SENSITIVE DATA

We urge you not to share personal information such as:

  • Login passwords

  • Credit card CVC

Security Measures Include:

  • Cryptographic algorithms (e.g., hashes, AES encryption)

  • Administrative controls

  • IAM access privileges

We also use third parties for services like:

  • Targeted marketing/advertising

  • Service personalization and optimization

  • Real-time communication or feedback

  • Infrastructure and IT support

  • Payment facilitation or fee collection

  • Customer service

  • Data aggregation and analysis

These third parties may have access to your data but are only authorized to use it for these purposes.

 

LEGAL AND STAFF ACCESS

We may disclose personal data to:

  • Legal representatives

  • Government agencies

  • Authorized agents

This may be necessary:

  • To comply with the law

  • To protect company assets

  • To prevent criminal activities

  • To protect your interests

Authorized staff may access data for:

  • Internal analysis

  • Service improvement

Some rights (e.g., data deletion or modification) may not be absolute if they conflict with our contractual obligations. We’ll inform you accordingly.

 

OWNERSHIP

We retain full rights and licenses to our websites and services.
You may not:

  • Access this website for commercial use

  • Copy, store, modify, distribute, transmit, display, print, publish, license, or repost content

  • Create derivative works from our materials for public or commercial purposes

There are no exclusive rights or exceptions unless publicly stated and granted.

 

POLICY CHANGES

Our Privacy Policy is subject to change at any time without notice to reflect updates to our practices. Please review this policy periodically.

If you suspect any violation of your right, you can send your complaint to the Data Protection supervisory authority in Nigeria, the Nigerian Data Protection Commission (NDPC), at info@ndpc.gov.ng ; additionally, it can also be addressed to dpo@teesas.app.

Please be informed that dpo@teesas.app is a designated email that addresses data privacy complaints, requests, and inquiries ONLY.

For inquiries or complaints related to our products, services, or other operations, kindly send an email to info@teesas.com

You may also contact our Contact Centre on the following numbers: +(234)02012275466 +(234)07001235290.